Customer Support

Customer support is available for all users at no additional charge. If you are not yet a Private WiFi customer, you are also welcome to contact Customer Support with any questions regarding our products.

Customer Support is available 8AM to 12AM EST Monday through Friday. To contact Customer Support by email, just use the form below.

Quick Start Guide

This two-page guide walks you through opening and activating Private WiFi as well as managing your settings.


Answers to frequently asked questions can be found in our fully searchable FAQ area.


We always welcome your feedback on ways to make Private WiFi better.
Feel free to contact us at any time with questions, suggestions or concerns.

Private Communications Corporation
39 Holiday Point Road
Sherman, CT 06784

To send us an email, just use the form on our Contact Us page.