All Testimonials

I am very impressed with your customer service and your product!

Jo, U.S.

Saturday, September 26, 2015

I needed to say thank you! You twice have given me very fast and precise customer support...Your costumer support is second to none, you seem genuine with your willingness to help the consumer and for that I thank you.

David K., U.S.

Tuesday, April 28, 2015

I just want a state again that my interface with your company has, on every level, been outstanding – even extraordinary. You guys are great.

Ken, U.S.

Tuesday, March 10, 2015

Thank you for such a fast response, you guys are EXCELLENT AT CUSTOMER SERVICE!

Paul D. , U.S.

Thursday, November 20, 2014

Thank you for the excellent customer service. Most companies have forgotten what that's all about.

Nick M., U.S.

Sunday, November 16, 2014

I would like you to know how much I appreciated your Customer Support rep and her patience with me as we tried to fix my connection. She got the job done!

B T, U.S.

Monday, November 10, 2014

I like your product and especially your support! Nice job!

Mike L. , U.S.

Monday, November 3, 2014

Great service to use when on public WiFi!

Don B., U.S.

Thursday, October 2, 2014

I want to thank you for your excellent customer support. I had an issue, and you got on it right away. Without your hard work, I wouldn't have the safety of a VPN for when I need to use public internet in the coming days. I would definitely recommend you to anyone who needs to use a VPN!

Lauren S. , U.S.

Friday, September 12, 2014

I am a big fan of your company. I rate your customer service as outstanding. I am a true believer in good customer service and the one I received was a 10.

Johannes V. , U.S.

Friday, August 8, 2014

I would like to thank Private WiFi Support for helping me. Very helpful staff.

Bob A. , U.S.

Tuesday, August 5, 2014

Thanks for all of your help. What a great Customer Support group!

Elaine M. , U.S.

Sunday, August 3, 2014

Most impressive customer service. Problem was immediately resolved upon receipt of your concise instructions. Thanks! 

Todd C, U.S.

Friday, July 25, 2014

It has been an absolute pleasure to deal with Private WiFi. Your customer service dept. has resolved any issues that have come up. Bottom line is that I think Private WiFi is a program that offers a great value.

Thomas A. , U.S.

Friday, June 20, 2014

I wish you all the best of luck in your business. It is helping thousands to have some freedom on the Internet. Especially people like us, in oppressive countries where we can't even be sure to get back home safely everyday because of our concerns about our people's Internet freedom and freedom of speech.

M.D., Europe

Sunday, June 8, 2014

"This is the best customer followup I have experienced in years thanks!"

Ron R. , U.S.

Friday, June 6, 2014

Thank you, again, With all of the privacy issues going on, it is good to have sense of security.

Robert W. , U.S.

Saturday, May 10, 2014

Thank for the follow up and concern with excellent customer service. I appreciate the courteous follow up with my issue.

Howard P. , U.S.

Friday, May 9, 2014

I wanted to let you know that I have Private WiFi running on both my Windows 7 Desktop PC and my latest model iPhone! You truly have a great team working with you at Private WiFi. Your support rep was extremely helpful and patient in getting the software running on one account for both my devices. I will continue to recommend and install Private WiFi on PCs and iPhones for friends and family and anyone asking for help & info with VPNs. Again, my sincere thanks!

John, U.S.

Thursday, May 8, 2014

I truly enjoy using Private WiFi!...Your generosity in extending and expanding my subscription and offering detailed instructions on installing the latest version of your software is so kind; something very often in short supply when interacting with technicians and customer service representatives in the software world. Private WiFi continues to be a product I will happily recommend to all seeking software that really performs and has a terrific team working to guarantee that it does! Again, thank you so very much!

John G. , U.S.

Saturday, May 3, 2014

I would like to thank your Customer Support staff for their detailed directions. So easy to follow.  And the results show on my iPhone 7S!

A very happy Private WiFi customer!  

John G., California

Tuesday, April 29, 2014

I just wanted to say thanks for the quick support. I am loving this service every time I use it. Thanks again.

Michael K. , U.S.

Sunday, April 20, 2014

I feel safer about going about the web.

Esker Franklin M, U.S.

Monday, March 31, 2014

This app is amazing. I use it all the time.

Elit3xCreepx69, U.S.

Saturday, March 29, 2014

I use this at school and at home, excellent app.

Cupcakewashere, U.S.

Saturday, March 29, 2014

I use my phone for everything and I travel all over the world.  I had an issue with identity theft last year and it was a nightmare.  I just want to keep my personal info safe and am glad there is an easy way for me to be protected.

Jsaf129, U.S.

Saturday, March 29, 2014

I used it in various countries in Europe and it worked very well. 

Hans V, U.S.

Saturday, March 29, 2014

Best VPN on the market.

KathLew3, U.S.

Saturday, March 29, 2014

The service you are providing is really a must-have for people heavily using public hotspots. The staff was very professional in helping me connect my devices. The team is really perfect.

Arturas J, U.S.

Saturday, March 29, 2014

Love the app, and even more so, great costumer service!!

Matt, U.S.

Monday, December 16, 2013

Please pass along my praise for your excellent customer service to your employer--it is so important to those of us that were not "born" with computers/iphones/pads attached to our bodies to have this help, that you have so generously provided, so that we can navigate in this environment.

Cecile, U.S.

Friday, November 1, 2013

Thank you. Superb customer support and comforting to know that wifi transmissions are protected!

Mike, U.S.

Friday, September 20, 2013

This VPN is fast and secure. I use it on my iPhone 5 and I urge all my friends to try it, as well.


Tuesday, September 3, 2013

I absolutely love your service and even though it's a bit more expensive than other VPNs, I'm sticking with you guys because of your excellent customer service, tech support & even the speed is great. Thanks for providing an excellent product :)

Steve, Chicago, IL

Friday, August 16, 2013

I would like to thank you for making more secure getting online and for taking excellent care of your customers.  I'm sure every AOL customer will be as glad as I am by having knowing we can be doing things online, chatting, making payments, downloading music etc knowing we have higher protection and our information is more secure than ever. Once again, thanks a lot for the great job you keep doing.

P. Huenez, IA

Tuesday, May 28, 2013

Just to let you know... best tech support ever!

Bob, AK

Wednesday, April 24, 2013

I really appreciate your personal response to this matter. Far too often, vendors of apps and products such as this offer little or no responsive support. I am pleasantly surprised to see senior management take this level of interest and involvement in customer satisfaction. I look forward to using the app and wish you success. Thank you again!

Todd, FL

Wednesday, April 24, 2013

In a 5 year span of my working career I was responsible for a customer service department so I have a concept of what good customer service is. I wish I would have had a department full of folks who care about the customer like Raj does. As he worked he also explained things to me which helped me understand how things work. In my mind he went above and beyond for the customer (me). This speaks very well for the Private WiFi  company.


Friday, January 4, 2013

I'm rather busy so I will keep this short. I am currently in Afghanistan. You are missing an opportunity in my opinion with the military market. I have never heard of this service nor has anyone else I know of either. Before this I was extremely hesitant to do anything on the computer even talk to my wife. Thank you for this product.

Sergeant T., Afghanistan

Tuesday, November 13, 2012

To whom it may concern,
I would like to let you how helpful Rima was with my WiFi problem.  When communication through email was not enough to resolve the problem she took the time to call and talk to me personally which I greatly appreciated. Thank you again for having such a dedicated employee.  I don't do this very often because in this day a time it happens so seldom, but if she is the example that your company wants to put forth she will do wonders for you.  Pam

Pam, NY

Tuesday, September 25, 2012

Hello: I just download this program and I loved. Thanks for helping us be protected! Sincerely, LGV

Lupe V, CA

Thursday, September 13, 2012

Private WiFi is like having a suit of armor in a public hotspot!

Jon H., MN

Monday, October 31, 2011

(Note – Lisa is a well-known expert in leading-edge network and security technologies.)

Last weekend, I was involved in putting on an annual fund raiser for a local charity. One of our fund raising activities is a silent auction - all items sold must be paid for on-site at the end of the evening. The event venue had a Wi-Fi network but as you might guess, it was an open network. Credit card payments were processed using PayPal but I was uncomfortable with PayPal over an open Wi-Fi network at a public venue, and mobile broadband coverage was too spotty to rely upon during a hectic checkout.

So we quickly fired up Private WiFi on the two laptops used for checkout to provide fast-yet-robust security for our silent auction checkout. Installation took minutes with zero configuration, at an added cost of less than $10 per laptop.  In short, ensuring the safety of our checkout wasn't difficult or time consuming or expensive.

Lisa P., PA

Thursday, October 13, 2011

In this day and age with being mobile and in many different parts of a city or state using wifi, it's a good investment when you have the assurance and confidence that Private WiFi is going to back you up 100%. I use many accounts over different wifi hot spots through out the Southern California area. Many times I need to fully know that my system and information is well protected and invisible. The best customer service I have experienced in a long time from any company out there. Fast reliable service that has you glad you chose them.

Thank you Private WiFi for being my shield against intrusion and making me invisible.

Brian C., CA

Thursday, September 29, 2011

When I moved here for an employment, I was struggling to make VOIP calls and browse the Internet anonymously as lot of filtering is been imposed here on the Internet. But fortunately I've been recommended that the Private WiFi should allow me do whatever I want in Internet. They have a very good support and did not let me think that I'm alone with this application. The performance is very good and I don't have any issues on using this. Really great stuff.

Shridhar W., Dubai

Thursday, August 4, 2011

Private WiFi has given me a new sense of freedom. I had a few minor issues starting with the beta version, but these folks stayed with me and have resolved every problem I encountered. Now works in LAN mode as well as WiFi mode.

The CEO has stayed in touch with me the whole way. Kudos to a great team Kent.

John C., AZ

Thursday, June 23, 2011

It’s great to know that your personal information is safe and that you can use the Web when you travel, without opening yourself to snooping or cyber attacks.

Bahar G., NY

Wednesday, June 15, 2011

I really think this concept is amazing. I never knew how vulnerable I was before. This software is a god-send.

Jennifer M., NY

Wednesday, June 15, 2011

I really feel safe knowing my computer is protected. This product is a must when traveling!

Jason D., NY

Wednesday, June 15, 2011

Everyone knows that identity theft is a problem they have to protect against --- yet few people properly protect themselves when using a public WiFi hotspot. Private WiFi makes the public WiFi hotspot a secure and safe environment.

Mark B., NJ

Wednesday, June 15, 2011

Private WiFi is a great idea since I'm always so worried about identity theft, and now I don't have to sacrifice my security for the convenience of using a WiFi network. I know that I can work in confidence over my own secure network, and that security is invaluable.

Whitney M., NY

Wednesday, June 15, 2011